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Video Gallery not loading/working for me! – Fixed

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9:43 am
June 16, 2008


Roy Khoh

Canning Vale, Western Australia

Admin

posts 152

I've had a report from a student that the video gallery wasn't working/loading correctly. Not sure if it applied to the photo news section either.

If you have similar problems, can you please state your operating system (and version), and browser (and version).

From what I could tell, so far it may be an issue with Internet Explorer 7 and Windows Vista.

If anybody using this combination is able to successfully view the videos, can you please comment and let us know.

12:26 am
June 17, 2008


simplelogik

Morley

Moderator

posts 14

Hi Roy, I had problem with IE7 on XP Pro as well. Firefox 3  seems to be fine.  I should really sit down with you about the web site. How long are you going to be away ??

3:31 am
June 21, 2008


yorkhoh

Canning Vale, Western Australia

Member

posts 25

Videos / Galleries and pictures/photo/slideshow works at QANTAS Club lounge (Brisbane). I'm currently there.

I cannot check, it appears to be using Windows XP SP2 and Internet Explorer 6.0.2900.2180.xpsp_sp2_gdr.070227-2254

Edit: this is when I'm able to load the page of videos. It sometimes works and sometimes does not.

2:29 pm
June 21, 2008


yorkhoh

Canning Vale, Western Australia

Member

posts 25

simplelogik said:

Hi Roy, I had problem with IE7 on XP Pro as well. Firefox 3  seems to be fine.  I should really sit down with you about the web site. How long are you going to be away ??


I'm confirming I have problems with the pages/categories with the videos for this particular combination of IE7 on XP Pro also.

It reports an error about not being able to open the site and then "operation aborted" leaving the site and showing a "Internet Explorer cannot display the webpage" info.

I will look into this down the track. For the moment, I apologise to those users, an alternative is available with Firefox (2 or 3), Safari or Opera. These are the four I use and test with regularly. I only occasionaly test with Internet Explorer 6 and 7.

8:19 pm
June 25, 2008


yorkhoh

Canning Vale, Western Australia

Member

posts 25

This issue has now been resolved.

I narrowed the conflict down to using “lightview-plus”. There must be some javascript code in there that is conflicting with “flv-embed”. I also tried it with “flash video player” that also uses Jeroen Wijering's FLV Player, and this still failed.

Eventually, I disabled lightview-plus (a hunch) and tested in Internet Explorer 7, and all (the video side of things) worked well again.

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Video Gallery not loading/working for me! – Fixed

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